The Flower Hype Total Satisfaction Guarantee
At The Flower Hype, we’re not just about delivering flowers — we’re about creating unforgettable moments with nature’s most beautiful blooms. With over 15 years of experience in the floral industry, we’ve fine-tuned the art of delivering flowers that are fresh, vibrant, and perfect for any occasion. Our Total Satisfaction Guarantee is our promise that your flowers will meet the highest standards of quality and freshness, every single time.
What You Can Expect From Us:
- Fresh, Stunning Blooms: Each flower is carefully selected and packed to ensure it arrives at its peak of beauty.
- Timely Delivery: We understand that the right moment is everything, which is why we ensure your flowers arrive fresh, on time, and ready to impress.
- Natural Elegance: Every flower is unique, and we embrace the subtle differences that make each stem a work of art.
How to Care for Your Flowers:
To ensure your flowers last as long as possible and stay looking their best, be sure to follow our Flower Care & Preparation Guide. Proper care will enhance their longevity and beauty. While each bloom has its own natural characteristics, we guarantee that your flowers will arrive in excellent condition and ready for you to enjoy.
Delivery Process:
- Shipping & Arrival: Your order may be shipped in multiple packages from FedEx. To keep your flowers in optimal condition, we recommend having someone available at the delivery address to receive the shipment and process them as soon as you can.
- Carrier Limitations: Carriers adhere to strict delivery guidelines and may not be able to fulfill specific requests or instructions. We recommend preparing ahead to receive your flowers promptly.
Embracing Nature’s Diversity:
At The Flower Hype, we celebrate the natural beauty of flowers in all their forms. Each bloom has its own character — whether it’s a slight color variation, unique shape, or distinctive size — these differences are part of what makes flowers so special. Our Total Satisfaction Guarantee includes these natural variations, ensuring you appreciate your flowers as they are, in all their individuality.
Our Simple Claims Process:
If for any reason you’re not completely satisfied with your flowers, we’ve made the claims process easy and hassle-free.
Provide Claim Details:
Fill out the form with your claim information.
Our Floral Experts Take Over: Once we receive your claim, our team of experts will quickly assess the issue and work to resolve it. You’ll receive regular updates throughout the process.
Quick Tip: For the best results, please submit any claims within 24 hours of receiving your flowers so we can address any concerns promptly.