Cancellation & Changes

Order Changes and Cancellations Policy

We completely understand that plans can change, and we're here to make the cancellation process as easy as possible for you. Please take a moment to review our cancellation guidelines:

Cancel with Ease: To ensure everything is processed smoothly, please cancel your order at least 8 business days before your selected delivery date. as long as your order does not include tinted products. Please note that there will be a 5% cancellation fee to cover processing and handling costs.

Need to edit your order? We totally get that life can throw curveballs. However, due to the advanced preparation of your order, changes within 7 business days of the delivery date can’t be accepted. However, if you reach out to us ahead of time, we can look into this for you and make it happen!

We appreciate your understanding and aim to make this as simple as possible for you! If you need to cancel or edit your order and you are within our time frame,  just reach out to us via:

Email: Drop us a message at customerservice@theflowerhype.com.

Phone: Call us at +1 (346) 475-0813.

Once your cancellation or change is processed, we’ll send you a confirmation email so you know everything is taken care of. Thank you for your understanding, and we’re always here if you need us!