Refund policy

Order Changes and Cancellations Policy

At Flower Hype, we strive to provide the best possible service and ensure your order meets your expectations. Please review our Order Changes and Cancellations Policy below to understand how we handle cancellations and changes to orders:

1. Cancellations and Changes

  • Cancellations or changes to your order cannot be made within 7 days prior to the scheduled delivery date due to logistical and operational constraints.
  • If you need to modify or cancel your order, please contact us as soon as possible to ensure we can accommodate your request.

2. How to Cancel or Modify Your Order

To cancel or modify your order, please use one of the following methods:

In your communication, please provide your order number and details of the requested changes or cancellation.

3. Claims Policy:

Fill out the form with your claim information.
Our Floral Experts Take Over: Once we receive your claim, our team of experts will quickly assess the issue and work to resolve it. You’ll receive regular updates throughout the process.
Quick Tip: For the best results, please submit any claims within 24 hours of receiving your flowers so we can address any concerns promptly.