We partner with trusted carriers like FedEx, UPS, and DHL to ensure your flowers arrive safely and on time. Deliveries typically happen between 10 AM and 6 PM. While we do everything we can to make sure your order arrives as expected, there are times when factors like bad weather or unexpected carrier delays can affect the timing. These situations are rare, but we work hand-in-hand with our delivery partners to minimize any delays and ensure your order reaches you as quickly as possible.

Please note that in some cases, the carrier may require a signature upon delivery. We recommend reaching out directly to the carrier after receiving your tracking number if you'd like to request a signature release or leave specific delivery instructions.

Important: Please Review Your Shipping Address & Delivery Date Before Checkout

Before completing your checkout, we kindly ask that you double-check your shipping address and selected delivery date to ensure all information is accurate.

Please make sure your shipping address includes all necessary details, such as apartment or suite numbers, gate codes, and any specific delivery instructions. Missing or incorrect information may result in delays, and unfortunately, we cannot offer refunds if your flowers arrive after your event due to an incorrect or incomplete shipping address.

Additionally, please carefully review your selected delivery date to ensure it aligns with your event needs. Once your order has shipped, the shipment cannot be stopped, redirected, or refunded if an incorrect delivery date was selected at checkout.

To ensure your flowers arrive fresh and vibrant, we carefully pre-treat each bloom to withstand minor shipping delays. Even if your delivery is delayed by a day or two, your flowers will still arrive in beautiful condition.

We strongly recommend scheduling your delivery 2–3 days before your event to allow for any unexpected shipping issues. This buffer helps ensure your flowers arrive on time and stress-free.

Please note that The Flower Hype is not responsible for delays caused by postal services, weather conditions, or other circumstances beyond our control. Due to the nature of our products, all sales are final and non-refundable in the event of delivery delays.

Our friendly customer service team is always here to answer questions and provide updates on your shipment. Your satisfaction means everything to us, and we’re committed to making sure your experience is exceptional from start to finish.